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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca

July 25, 2025

5  out of  5
rating by Rebecca
"I stopped in and Kayla was a great help she answered all my questions and got me lower insurance that my parents are looking to switch"
We responded:
"Rebecca, That's fantastic to hear! We're so thrilled Kayla was able to provide such great help and answer all your questions. It's wonderful that she found you lower insurance that even has your parents considering a switch! Thanks so much for sharing your positive experience with us."
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Pam Mosher

July 24, 2025

5  out of  5
rating by Pam Mosher
"I was very satisfied by my insurance review. She very carefully went over my auto, homeowner’s, and umbrella policies. She frequently asked if I had any questions and was very willing to give me as much time as needed. I have a much better understanding of my policies now."
We responded:
"Pam, Thank you so much for your wonderful review! We are absolutely thrilled to hear how satisfied you were with your insurance review. It's fantastic to know that Nikki was able to go over your auto, homeowner's, and umbrella policies so carefully, ensuring you had plenty of time to ask questions and gain a much better understanding of your coverages. Making sure our customers feel informed and confident is exactly what we strive for. We truly appreciate your kind words and are so glad we could provide you with such a positive experience!"
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Lisa Lazarek

July 23, 2025

5  out of  5
rating by Lisa Lazarek
"State Farm of Hanover keeps me well informed about our insurance needs. The staff is very knowledgeable about their services and they are there to help when you need it."
We responded:
"Lisa, thank you so much for this wonderful review! We're absolutely delighted to hear that our State Farm team in Hanover keeps you well-informed and that you find our staff knowledgeable and helpful whenever you need us. Providing that kind of support is what we strive for every day. We truly appreciate your kind words and your trust in us!"
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Matthew Bouthner

July 16, 2025

5  out of  5
rating by Matthew Bouthner
"Wasnt particularly looking for new car insurance when state farm called, however was talking with Jenny, and she did a fantastic job answering all my questions and finding ways to get the same insurance coverage I currently have, for a little cheaper."
We responded:
"Matthew, Thank you so much for taking the time to share your experience! We're so glad that our call, and your conversation with Jenny, turned out to be such a positive surprise. It's wonderful to hear that Jenny did a fantastic job answering all your questions and was able to find you the same great coverage you had, but for a little less! That's exactly what we aim for – providing value and clarity. We truly appreciate your feedback!"
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Virginia Johnston

July 14, 2025

5  out of  5
rating by Virginia Johnston
"Patient and informative. Available and worked with me to get what I wanted. I will recommend them to my friends and family."
We responded:
"Virginia, Thank you so much for your fantastic review! We're thrilled to hear that we were patient, informative, and able to help you get exactly what you wanted. We truly appreciate you recommending us to your friends and family. That's the highest compliment we can receive!"
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Jaylene Crawley

June 30, 2025

5  out of  5
rating by Jaylene Crawley
"I had the pleasure of speaking with JENNY! She scheduled my appt Friday of last week. I missed it and she was booked up on the calendar for Monday and sure enough she still made time for me and finished my quote and I was able to switch my insurance. She’s so great! Such a sweet person and really strived to make it happen for me! That’s what I appreciate the most. Anddddd I saved so much money switching insurance so that was a plus. A win win!"
We responded:
"Jaylene, Thank you so much for your kind words and for sharing your experience! We're delighted to hear that Jenny went above and beyond to accommodate your schedule and make the process easy for you. It's wonderful to know she could help you save money and provide the outstanding service you deserve. We truly appreciate your trust in us—welcome to the State Farm family! If you ever need anything, Jenny and our whole team are always here to help"
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Toshia Singleton-McMichael

June 25, 2025

5  out of  5
rating by Toshia Singleton-McMichael
"Kayleigh was terrific with helping me with my referrals…."
We responded:
"Toshia, So glad Kayleigh was able to help. We appreciate you!"
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Elizabeth Basalo

April 17, 2025

5  out of  5
rating by Elizabeth Basalo
"Jenny was professional and patient. I think rates are high for PA coming from FL, but I appreciate the effort in looking savings like owning a home discount among others. I would recommend this office. After being bombed by AllState and other Insurance companies, this office was the only one that sent me a clear quote!!!"
We responded:
"Elizabeth, Thank you for taking the time to share your experience with us! We're delighted to hear that Jenny provided you with professional and patient service. We understand that insurance rates can vary significantly between states, and we appreciate your acknowledgment of our efforts to find you the best possible savings. Your recommendation means a lot to us, and we're glad that our clear and straightforward approach stood out to you, especially after dealing with other companies. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing our office!"
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Kimberly Jones

April 17, 2025

5  out of  5
rating by Kimberly Jones
"Jenny from Nicole Grove's office was super-helpful when we needed to combine polices after our wedding. We appreciate having a local insurance agent and getting a real person on the phone."
We responded:
"Kimberly, Thank you so much for your kind words! We're thrilled to hear that Jenny was able to assist you effectively during such an important time in your lives. We take pride in providing personalized service and are glad that you appreciate having a local agent available. Your satisfaction is our top priority, and it's wonderful to know that you had a positive experience with us. Congratulations on your wedding, and please don't hesitate to reach out if you need anything else in the future!"
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Lydia Green

March 26, 2025

5  out of  5
rating by Lydia Green
"Kayla was such a big help. So friendly and knowledgeable. Thank you so much"
We responded:
"Lydia, Thank you so much for your feedback. We are happy to hear Kayla was a big help to you. We appreciate your business and please contact us for any insurance needs you may have. "
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Chanda Strausbaugh

March 26, 2025

5  out of  5
rating by Chanda Strausbaugh
"Jenny was the most kindest professional I have spoke with in years for Insurance. Very helpful, I am so glad to have insurance with State Farm & Nicole Groves's office TOP QUALITY"
We responded:
"Chanda, Thank you so much for your wonderful review! We are thrilled to hear that Jenny provided you with exceptional service and professionalism. It's always our goal to ensure our clients have the best experience, and we’re glad Jenny was able to assist you effectively. Your kind words about our office and State Farm mean a lot to us. We look forward to continuing to serve you with top-quality insurance services."
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Nicholas Strausbaugh

March 25, 2025

5  out of  5
rating by Nicholas Strausbaugh
"Had a wonderful experience calling in and setting up my new auto and renters insurance with Kayla. She explained everything thoroughly, answered any questions I had, and made the process quick and easy. 10/10 would recommend."
We responded:
"Nicholas, Thank you for sharing your wonderful experience with us! We're delighted to hear that Kayla was able to assist you in setting up your auto and renters insurance smoothly. It's great to know that she provided thorough explanations and answered all your questions, making the process quick and easy. Your recommendation means a lot to us, and we appreciate your kind words."
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T. Grove

March 16, 2025

5  out of  5
rating by T. Grove
"Makenna is amazing! Very polite and pleasant. Very knowledgeable and accurate."
We responded:
"We appreciate your feedback on your great experience with Makenna!"
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Marc Brehm

February 28, 2025

5  out of  5
rating by Marc Brehm
"Kayla was awesome and very helpful ibwould recommend going here"
We responded:
"Thank you so much Marc for your feedback. Glad Kayla could help with your insurance needs! "
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Jeremiah Addo

February 21, 2025

5  out of  5
rating by Jeremiah Addo
"Jenny my agent was great in explaining to me my policy options and helping me get the lowest rate possible!"
We responded:
"Jeremiah, That's wonderful to hear! We're so glad Jenny was able to provide you with such excellent service. It's fantastic that she took the time to explain your policy options and find you the lowest rate possible. We truly appreciate you taking the time to share your positive experience. We'll be sure to pass along your kind words to Jenny! 😊 Thank you for choosing us!"
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Stephen Porter

February 10, 2025

5  out of  5
rating by Stephen Porter
"Answered all my questions."
We responded:
"Thank you so much for your feedback Stephen! "
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alicia brittner

February 5, 2025

5  out of  5
rating by alicia brittner
"Kayleigh was amazing! She helped me add a policy and was quick and efficient. She was very knowledgable. She was able to quickly answer questions and work with my lender."
We responded:
"Alicia, Thank you for your kind words! We're thrilled to hear that Kayleigh provided such a positive experience for you. At State Farm, we strive to make insurance easy and stress-free. Kayleigh's dedication to excellent customer service is truly appreciated. Thank you for sharing your feedback!"
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Jonathan Rider

February 4, 2025

5  out of  5
rating by Jonathan Rider
"Was great help saved me alot of money on car insurance and rents insurance. Thanks."
We responded:
"Thank you Jonathan for your kind review! We appreciate you!"
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Dru Adams

January 29, 2025

5  out of  5
rating by Dru Adams
"I’m coming from Safeco with car insurance only. Kayleigh was able to put together a policy for car and renters insurance that is saving me money, monthly. Thank you, Kayleigh!"
We responded:
"Dru, It's wonderful to hear about your positive experience with Kayleigh! We strive to provide the best value and service, and we're so happy she could deliver on that promise. Thank you for your business and your kind review!"
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cole adams

January 25, 2025

5  out of  5
rating by cole adams
"Jenny was a pleasure to work with!!"
We responded:
"Cole, we appreciate your feedback. Thank you!"
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rick pollard

January 24, 2025

5  out of  5
rating by rick pollard
"Super experience. Easy! Jenny was fantastic. Very professional and efficient."
We responded:
"Rick, Thank you so much for your kind review!"
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Toms Music Trade

January 22, 2025

5  out of  5
rating by Toms Music Trade
"Kayla was, as Tina Turner would say ‘Simply the best!’ She took care of all my insurance needs and saved me a bunch of money. Thank you guys so much🙏🏼"
We responded:
"Wow, that's music to our ears! 🎶 We're thrilled Kayla was able to help you find the right coverage and save you some money. At State Farm, we strive to make sure our customers feel 'Simply the Best' about their insurance. Thanks for the kind words!"
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Jay Seyna

January 7, 2025

5  out of  5
rating by Jay Seyna
"Kayla did a fantastic job helping me out earlier today. Thank you so much!"
We responded:
"Jay, We are so happy to hear that Kayla was able to help you today. We appreciate your feedback! Thank you"
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Tabatha Roth

January 3, 2025

5  out of  5
rating by Tabatha Roth
"Was amazing!!!! Got me jus the right policy to take care of my family If something should happen to me. She was fast and sufficient"
We responded:
"Thank you for your kind words Tabatha!"
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Margie Nieves

December 23, 2024

5  out of  5
rating by Margie Nieves
"The representative KAYLEIGH was AMAZING and handled my situation IMMEDIATELY when I needed a response ASAP! Thank you SO much...you saved my day! Blessings to you 🙏"
We responded:
"Margie, We are so happy to hear Kayleigh could help you when you needed it the most. Thank you for your kind review and Happy New Year!"