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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of teri (Teri Standridge)

teri (Teri Standridge)

September 11, 2026

5  out of  5
rating by teri (Teri Standridge)
"Jenny was super helpful and helped me get a lower rate than what I have been paying!! She was very nice!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nicole Grove’s team. "
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Annie Daniels

September 9, 2026

5  out of  5
rating by Annie Daniels
"Jenny was able to provide me an excellent customer service experience as well as being thorough and covering all of my insurance needs for appropriate prices! Thank you!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Steve McMaster

September 8, 2026

5  out of  5
rating by Steve McMaster
"Jenny was great and easy to work with…she was quick yet thorough!!"
We responded:
"Thank you so much for your kind review, Steve!  If you need insurance assistance, we are just an email or call away! - Nicole Grove, your State Farm Agent   "
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Paul Taylor

September 4, 2026

5  out of  5
rating by Paul Taylor
"Nicole was very helpful ,& polite"
We responded:
"Paul, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nicole Grove and Team "
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Christy Lepore

September 4, 2026

5  out of  5
rating by Christy Lepore
"Jenny Walker was excellent at explaining options and providing supporting documents to further explain coverage options. She was patient at answering my many questions and assuring we had adequate and comparable coverage. She was efficient and able to give us quotes immediately while on the phone and also emailed them while on the phone so look at while discussing. She sent quotes a few different ways for side by side comparison to help us make our decisions. Excellent experience."
We responded:
"Thank you so much for your wonderful feedback of us here at Nicole Grove’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nicole Grove’s Insurance Team "
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prem henriques

August 19, 2026

5  out of  5
rating by prem henriques
"Was a great help gave me a low Quote was amazing"
We responded:
"Thank you so much for your wonderful feedback of us here at Nicole Grove’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nicole Grove’s Insurance Team "
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Mary Sharp

August 12, 2026

5  out of  5
rating by Mary Sharp
"I wish I would have switched sooner. Nicole helped me so much. Got me better rates, better service? And I can be at peace.
She was fabulous and she needs to be recognized for that. The communication was awesome. I would refer her to anybody that I know
Thank you again, so much, Ms. Nicole. You made my night and made my life alive. Alive, got better, thank you. Thank you, and thank you."
We responded:
"Hi Mary, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Nicole Grove’s team.  Please reach out to us if any questions come up!  - Nicole Grove’s Insurance Team "
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Peggy Spangler

August 4, 2026

5  out of  5
rating by Peggy Spangler
"I have been with State Farm for a long time and Nicole always looks out for my interest."
We responded:
"Peggy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hanover insurance team is always here and happy to help. "
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Heather Greenough

July 21, 2026

5  out of  5
rating by Heather Greenough
"I can’t believe I didn’t switch sooner! Jenny was SO beyond helpful in getting me squared away with auto and life insurance! I am covered and I can feel at ease if anything were to happen to me! Thank you Jenny!!"
We responded:
"Thank you for the 5-star review of Nicole Grove’s team - we really appreciate your kind words! "
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Kimberly Marino

July 19, 2026

5  out of  5
rating by Kimberly Marino
"Jenny did a great job with presenting me with different options. Would highly recommend her."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mychelle Wolf

July 15, 2026

5  out of  5
rating by Mychelle Wolf
"Kayleigh was very knowledgeable and very friendly. I was coming from a different provider and she assisted me with ease and at a much lower cost for the same coverage. It was a fabulous experience."
We responded:
"Mychelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hanover insurance team is always here and happy to help. "
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Fanny Hanover

July 9, 2026

5  out of  5
rating by Fanny Hanover
"Really appreciated the periodic review of our policies. Nikki walked us through all of our options, carefully explaining each, allowing us to tailor our needs."
We responded:
"We appreciate your review, Fanny. We are so happy that you had such a wonderful experience with State Farm Agent Nicole Grove’s Team here in Hanover ! "
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Kori Beard

July 8, 2026

5  out of  5
rating by Kori Beard
"She was super nice and willing to help me with many questions. And she made it pain free!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Nathan T

July 6, 2026

5  out of  5
rating by Nathan T
"They have been very helpful getting me on my own insurance with my fiancee."
We responded:
"Thank you so much for the 5-stars, Nathan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Judith Shuller

July 2, 2026

5  out of  5
rating by Judith Shuller
"We needed to get an update on our mortgagee for a meeting at noon today, and Nikki of State Farm had the information to us immediately! That’s customer service at a 10-star rating!!"
We responded:
"Judy, Thank you so much for your kind words! We're thrilled to hear that Nikki was able to provide you with the mortgage update quickly and efficiently. We pride ourselves on delivering top-notch customer service. If you ever need anything else, don’t hesitate to reach out."
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David Shank

July 2, 2026

5  out of  5
rating by David Shank
"Great people fast and friendly service! Always a pleasure to work with."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Andrew Cox

June 29, 2026

5  out of  5
rating by Andrew Cox
"Work with Jenny she was awesome helped me get what i needed while i was out of town with no hassle and great personal customer service"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Zach Huff

Zach Huff

June 24, 2026

5  out of  5
rating by Zach Huff
"Jenny was able to set me up with insurance on my car and add in a bit of life insurance for about the same as I was paying for just auto insurance at a different company. She was polite and courteous and was able to talk me through stuff that was new to me."
We responded:
"Thank you for the amazing review, Zach! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michelle Hagarman

June 19, 2026

5  out of  5
rating by Michelle Hagarman
"Kayla was excellent..she spent a lot of time with me.. really appreciate her help"
We responded:
"We appreciate your review, Michelle. We are so happy that you had such a wonderful experience with State Farm Agent Nicole Grove’s Team here in Hanover ! "
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Ron Howard

June 15, 2026

5  out of  5
rating by Ron Howard
"Jenny is a beautiful Woman to work with. My initial call with her seemed like I've known Jenny for years. She worked up several quotes for us and followed up promptly for our insight. Jenny is very professional and humorous which made our decision easy to use her as our new agent. Pay the Lady. lol"
We responded:
"Ron, thank you for your wonderful review of State Farm Agent Nicole Grove’s Team!"
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Stephen Cramer

June 2, 2026

5  out of  5
rating by Stephen Cramer
"Jenny was great. She answered all my questions and was very tolerant."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nicole Grove’s Team. "
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jay

May 20, 2026

5  out of  5
rating by jay
"Jenny was wonderful to work with!"
We responded:
"Jay, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Grove’s Team is just a call or email away!"
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Donald Clapsadle

May 19, 2026

5  out of  5
rating by Donald Clapsadle
"Thank You For All Your Help"
We responded:
"Donald, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Grove’s Team!"
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Savage Jrod

May 9, 2026

5  out of  5
rating by Savage Jrod
"Jenny helped me get what I needed for car insurance, I highly recommend her as your insurance agent. 😊"
We responded:
"Savage, thank you for your wonderful review of State Farm Agent Nicole Grove’s Team!"
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Josh Mcclintock

May 5, 2026

5  out of  5
rating by Josh Mcclintock
"Great services for Great prices and Jenny was who I delt with recently and was amazingly helpful in understanding it"
We responded:
"Josh, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Grove’s Team!"