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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Mcclintock

May 5, 2026

5  out of  5
rating by Josh Mcclintock
"Great services for Great prices and Jenny was who I delt with recently and was amazingly helpful in understanding it"
We responded:
"Josh, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Grove’s Team!"
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nancy cole

May 4, 2026

5  out of  5
rating by nancy cole
"Today I signed up for a new car insurance policy , I worked with Jenny walker and she was wonderful. She took her time in explaining my options and was so pleasant to work with ."
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Phillip Wood

May 4, 2026

5  out of  5
rating by Phillip Wood
"I want to thank Jenny for getting my insurance switched over. We moved from another state and currently had State Farm and Jenny made the process so smooth and easy. She answered every question i had. Thank You for keeping me informed of my options. I appreciate it!"
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Wade Tracey

May 1, 2026

5  out of  5
rating by Wade Tracey
"Jenny helped me choose the right Auto Insurance plan she was super respectful and easy to work with, even though I was new to everything she walked me through it and it was overall a super awesome turnout Thankyou so much Jenny!"
We responded:
"Wade, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nicole Grove’s Team—we are always here to help!"
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Pete M

April 23, 2026

5  out of  5
rating by Pete M
"After being a progressive insurance company for over 20 years. Switching to State Farm for all my insurance needs has saved me more money than ever. Thanks Nicole and all your staff!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brett Yohe

April 20, 2026

5  out of  5
rating by Brett Yohe
"The Hanover office is wonderful. I’ve been working with Nikki for years and her and the rest of the team are always quick to respond and super helpful in taking care of all of my transactions. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hanover to know that you had such a wonderful experience with us here on State Farm Agent Nicole Grove’s Team."
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Eric

April 17, 2026

5  out of  5
rating by Eric
"Nikki is always on top of changes and easy to deal with:) thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nicole Grove’s Team here in Hanover . "
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Austin

April 16, 2026

5  out of  5
rating by Austin
"Jenny has been helping us with multiple quotes the past few days. Explains our options thoroughly and making sure we understand everything"
We responded:
"Austin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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kelsey stonesifer

April 15, 2026

5  out of  5
rating by kelsey stonesifer
"Jenny was so wonderful. Explained everything about our policy clearly and accommodated our needs! Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Chuck K

April 8, 2026

5  out of  5
rating by Chuck K
"Nikki called needed permission to bring all our policies with same and correct information prior to software change. Permission was granted and all is well. Nikki was very cordial and appreciative."
We responded:
"Wow, thank you for the 5-star review, Chuck! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Chris Knisely

April 3, 2026

5  out of  5
rating by Chris Knisely
"I spoke with Jenny today about switching my auto and my homeowners insurance. What a positive conversation and she was very knowledgeable and friendly. After an hour on the phone I was very pleased with my outcome and am now a State Farm customer! Thanks Jenny!"
We responded:
"Chris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nicole Grove’s Team here in our Hanover office. "
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Patti Ginger

April 1, 2026

5  out of  5
rating by Patti Ginger
"Nicole is very friendly person to do my insurance, very knowledgeable too,thank you,Cheyenne helped me with my claim ,she did most of the work,made it less stressful for me,Thank you Cheyenne in west york, appreciate both offices"
We responded:
"We are grateful for your 5-star review, Patti! Thanks for taking a moment to share your positive rating of State Farm Agent Nicole Grove’s Team here in Hanover . "
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Jean & Scott Koernschild

March 30, 2026

5  out of  5
rating by Jean & Scott Koernschild
"Thank you to our wonderful State Farm agency for quickly handling our recent inquiry. Kayleigh was very pleasant and easy-to-talk to, competently answering all our questions and setting us up with the coverage we needed. So grateful to be a client at this agency!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Michael Freeman

March 27, 2026

5  out of  5
rating by Michael Freeman
"Nikki in Nicole Grove’s office is professional and kind. She always has a positive attitude and is ready to serve her customers!"
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Hanover . "
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Jacob Watts

March 27, 2026

5  out of  5
rating by Jacob Watts
"Jenny helped me with my insurance needs and did an excellent job explaining each coverage option. Much better than any previous experience I've ever had with an insurance agent. I had no idea at all how life insurance worked and she explained it extremely well, made complete sense. Trying to look at the info and charts myself they really didn't make any sense."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nicole Grove’s Team. "
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Carissa McLyman

March 27, 2026

5  out of  5
rating by Carissa McLyman
"Thanks to Nikki today for such excellent customer service. My needs were met quickly along with updating me on new services I would be eligible for to help me."
We responded:
"Carissa, Thank you so much for the kind words — this made our day! Nikki truly is one of a kind, and we're so glad she was able to take care of you quickly and make sure you knew about everything available to you. That's exactly the experience we want every customer to have. We appreciate you taking the time to share this, and we're always here whenever you need us! 😊"
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Brad Heird

March 24, 2026

5  out of  5
rating by Brad Heird
"Kayla was great to work with! Highly recommended."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tim Lenahan

March 23, 2026

5  out of  5
rating by Tim Lenahan
"I switched to State Farm for my insurance needs over 2 years ago. I have been so pleased to have a great group of insurance professionals in the Hanover office to help me with all my needs. I have purchased 2 vehicles in the past 2 years and used there online /APP for a seamless way to add and cancel my insurance needs. The best part is they are calling the customer the next day to verify the transaction, thank you 😊 Nikki. I understand we all need to have coverage on our car, homes and life insurance needs, I wouldn’t overlook this office (Hanover Pa) for all you future needs."
We responded:
"Thank you so much for the 5-stars, Tim! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Staci Perry

March 23, 2026

5  out of  5
rating by Staci Perry
"This branch of State Farm, Nicole, and her team have always taken great care of us. They are not pushy, but they always keep up with us at all stages of our lives. They hold all of our personal property policies and are always used to work with. This morning, Jenny was extra pleasant to deal with as it was first thing on Monday morning. I know I did not have my coffee in me yet and I needed a vehicle added to my insurance right then as I was driving to handle some paperwork with it. She was efficient, pleasant, Informative and understanding! Definitely recommend this office!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeremy “Bigguy” Bowman

March 19, 2026

5  out of  5
rating by Jeremy “Bigguy” Bowman
"Jenny is Always great to deal with and always do what they can tp keep me happy I have car home a life insurance threw this office"
We responded:
"Jeremy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Grove’s Team is just a call or email away!"
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Ben

March 13, 2026

5  out of  5
rating by Ben
"They were very nice to deal with. Jenny was great. She made the process easy and explained everything well. I had no issues with them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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earl strausbaugh

March 11, 2026

5  out of  5
rating by earl strausbaugh
"Been dealing with State Farm and this office for years! Never had an issue with them and Nikki is very helpful anytime I call to make a payment or have questions!"
We responded:
"earl, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nicole Grove’s Team—we are always here to help!"
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Ed Lo

March 11, 2026

5  out of  5
rating by Ed Lo
"Thank you Nikki , Jenny and all staff for your great service. I’m very happy with for the results on my insurance policy. Thanks again .Edwin"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hanover to know that you had such a wonderful experience with us here on State Farm Agent Nicole Grove’s Team."
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Javier Perez

March 9, 2026

5  out of  5
rating by Javier Perez
"Jenny Walker is the rare insurance agent who truly understands the high stakes of real estate. Whether she’s protecting my personal home or securing a client’s investment, she brings a level of expertise and grit that you just don’t find with a standard 1-800 number. She isn't just selling a policy; she’s an advocate who knows exactly how to navigate the technical hurdles of property coverage. She’s responsive, incredibly thorough, and gives me total peace of mind that every asset is actually protected when it matters most."
We responded:
"Thank you so much for your kind words and thoughtful review! We are truly honored to be your reliable advocate in navigating the complexities of real estate insurance. Protecting your personal home and your associates' investments is a responsibility we take very seriously, and I'm glad our expertise and dedication provide you with peace of mind. Please don’t hesitate to reach out anytime you need support—I’m always here to help!"
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Misty Caldwell

March 4, 2026

5  out of  5
rating by Misty Caldwell
"They answered all my questions completely and came up with the best deal for my family."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."