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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach Huff

June 24, 2026

5  out of  5
rating by Zach Huff
"Jenny was able to set me up with insurance on my car and add in a bit of life insurance for about the same as I was paying for just auto insurance at a different company. She was polite and courteous and was able to talk me through stuff that was new to me."
We responded:
"Thank you for the amazing review, Zach! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michelle Hagarman

June 19, 2026

5  out of  5
rating by Michelle Hagarman
"Kayla was excellent..she spent a lot of time with me.. really appreciate her help"
We responded:
"We appreciate your review, Michelle. We are so happy that you had such a wonderful experience with State Farm Agent Nicole Grove’s Team here in Hanover ! "
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Ron Howard

June 15, 2026

5  out of  5
rating by Ron Howard
"Jenny is a beautiful Woman to work with. My initial call with her seemed like I've known Jenny for years. She worked up several quotes for us and followed up promptly for our insight. Jenny is very professional and humorous which made our decision easy to use her as our new agent. Pay the Lady. lol"
We responded:
"Ron, thank you for your wonderful review of State Farm Agent Nicole Grove’s Team!"
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Stephen Cramer

June 2, 2026

5  out of  5
rating by Stephen Cramer
"Jenny was great. She answered all my questions and was very tolerant."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nicole Grove’s Team. "
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jay

May 20, 2026

5  out of  5
rating by jay
"Jenny was wonderful to work with!"
We responded:
"Jay, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Grove’s Team is just a call or email away!"
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Donald Clapsadle

May 19, 2026

5  out of  5
rating by Donald Clapsadle
"Thank You For All Your Help"
We responded:
"Donald, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Grove’s Team!"
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Savage Jrod

May 9, 2026

5  out of  5
rating by Savage Jrod
"Jenny helped me get what I needed for car insurance, I highly recommend her as your insurance agent. 😊"
We responded:
"Savage, thank you for your wonderful review of State Farm Agent Nicole Grove’s Team!"
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Josh Mcclintock

May 5, 2026

5  out of  5
rating by Josh Mcclintock
"Great services for Great prices and Jenny was who I delt with recently and was amazingly helpful in understanding it"
We responded:
"Josh, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Grove’s Team!"
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nancy cole

May 4, 2026

5  out of  5
rating by nancy cole
"Today I signed up for a new car insurance policy , I worked with Jenny walker and she was wonderful. She took her time in explaining my options and was so pleasant to work with ."
We responded:
"Thank you for the 5-star review, nancy! Here on State Farm Agent Nicole Grove’s Team, we are proud to serve our community and appreciate your recognition. "
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Phillip Wood

May 4, 2026

5  out of  5
rating by Phillip Wood
"I want to thank Jenny for getting my insurance switched over. We moved from another state and currently had State Farm and Jenny made the process so smooth and easy. She answered every question i had. Thank You for keeping me informed of my options. I appreciate it!"
We responded:
"Thanks so much for the fantastic rating, Phillip! We are so glad you had a positive experience with us here on State Farm Agent Nicole Grove’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Wade Tracey

May 1, 2026

5  out of  5
rating by Wade Tracey
"Jenny helped me choose the right Auto Insurance plan she was super respectful and easy to work with, even though I was new to everything she walked me through it and it was overall a super awesome turnout Thankyou so much Jenny!"
We responded:
"Wade, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nicole Grove’s Team—we are always here to help!"
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Pete M

April 23, 2026

5  out of  5
rating by Pete M
"After being a progressive insurance company for over 20 years. Switching to State Farm for all my insurance needs has saved me more money than ever. Thanks Nicole and all your staff!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brett Yohe

April 20, 2026

5  out of  5
rating by Brett Yohe
"The Hanover office is wonderful. I’ve been working with Nikki for years and her and the rest of the team are always quick to respond and super helpful in taking care of all of my transactions. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hanover to know that you had such a wonderful experience with us here on State Farm Agent Nicole Grove’s Team."
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Eric

April 17, 2026

5  out of  5
rating by Eric
"Nikki is always on top of changes and easy to deal with:) thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nicole Grove’s Team here in Hanover . "
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Austin

April 16, 2026

5  out of  5
rating by Austin
"Jenny has been helping us with multiple quotes the past few days. Explains our options thoroughly and making sure we understand everything"
We responded:
"Austin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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kelsey stonesifer

April 15, 2026

5  out of  5
rating by kelsey stonesifer
"Jenny was so wonderful. Explained everything about our policy clearly and accommodated our needs! Thank you!"
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Chuck K

April 8, 2026

5  out of  5
rating by Chuck K
"Nikki called needed permission to bring all our policies with same and correct information prior to software change. Permission was granted and all is well. Nikki was very cordial and appreciative."
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Chris Knisely

April 3, 2026

5  out of  5
rating by Chris Knisely
"I spoke with Jenny today about switching my auto and my homeowners insurance. What a positive conversation and she was very knowledgeable and friendly. After an hour on the phone I was very pleased with my outcome and am now a State Farm customer! Thanks Jenny!"
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Patti Ginger

April 1, 2026

5  out of  5
rating by Patti Ginger
"Nicole is very friendly person to do my insurance, very knowledgeable too,thank you,Cheyenne helped me with my claim ,she did most of the work,made it less stressful for me,Thank you Cheyenne in west york, appreciate both offices"
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Jean & Scott Koernschild

March 30, 2026

5  out of  5
rating by Jean & Scott Koernschild
"Thank you to our wonderful State Farm agency for quickly handling our recent inquiry. Kayleigh was very pleasant and easy-to-talk to, competently answering all our questions and setting us up with the coverage we needed. So grateful to be a client at this agency!"
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Michael Freeman

March 27, 2026

5  out of  5
rating by Michael Freeman
"Nikki in Nicole Grove’s office is professional and kind. She always has a positive attitude and is ready to serve her customers!"
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Jacob Watts

March 27, 2026

5  out of  5
rating by Jacob Watts
"Jenny helped me with my insurance needs and did an excellent job explaining each coverage option. Much better than any previous experience I've ever had with an insurance agent.

I had no idea at all how life insurance worked and she explained it extremely well, made complete sense. Trying to look at the info and charts myself they really didn't make any sense."
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Carissa McLyman

March 27, 2026

5  out of  5
rating by Carissa McLyman
"Thanks to Nikki today for such excellent customer service. My needs were met quickly along with updating me on new services I would be eligible for to help me."
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Brad Heird

March 24, 2026

5  out of  5
rating by Brad Heird
"Kayla was great to work with! Highly recommended."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tim Lenahan

March 23, 2026

5  out of  5
rating by Tim Lenahan
"I switched to State Farm for my insurance needs over 2 years ago. I have been so pleased to have a great group of insurance professionals in the Hanover office to help me with all my needs. I have purchased 2 vehicles in the past 2 years and used there online /APP for a seamless way to add and cancel my insurance needs. The best part is they are calling the customer the next day to verify the transaction, thank you 😊 Nikki. I understand we all need to have coverage on our car, homes and life insurance needs, I wouldn’t overlook this office (Hanover Pa) for all you future needs."
We responded:
"Thank you so much for the 5-stars, Tim! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "